by Carol Smith | Apr 28, 2020 | Change Management, Empowerment, Leadership, Methods & Tools
Good leaders know when to lead from the front and when to step back and build consensus or develop collaborative solutions. In these moments, it helps to use an expert facilitator to create highly structured meetings and events where participants create results and...
by Carol Smith | Apr 28, 2020 | Frameworks & Models, Methods & Tools
Design Thinking is a problem-solving methodology that any team or organisation can use to increase the value of their products, services and processes. The three important things to know about Design Thinking are: 1: it is consumer/ customer centric. At its...
by Carol Smith | Apr 28, 2020 | Culture, Information & Communication, Methods & Tools, People
I have been working virtually for almost 20 years, going way back to before we had all these wonderful technologies. Experience has taught me that virtual meetings and relationships can be very effective and rewarding as long as we follow a few key elements of...
by Carol Smith | Apr 28, 2020 | Culture, Empowerment, Methods & Tools, People
I’ve worked from home for many years, and have developed my own ways to cope with the need for social contact, so here are a few tips for those of you doing this for the first time: Tip #2: Make it visual and social We are social animals, so working from home or...
